Customer Service Associate

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Minimum Requirements: o Minimum of 5 years Copy, Print, and Mail related experience o High school diploma or equivalent (GED) required Preferred Qualifications: o Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred) o Proficient with Microsoft Office suite of applications o Experience running mail posting equipment a plus o Excellent communication skills both verbal and written o Lifting up to 55 lbs.
with or without accommodations o Willingness and availability to work additional hours if assigned o Willingness to submit to a pre-employment drug screening and criminal background check o Ability to effectively work individually or in a team environment o Competency in performing multiple functional tasks o Ability to meet employer's attendance policy
Pay- 9.
50 -10.
50 per hour
Hours- 8:30AM- 5:30PM Monday-Friday
Duration- 2 months but Temp to Perm position
Must pass Background Check!
o Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.
) o Lift heavy boxes, files or paper when needed o Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude o Demonstrate flexibility in satisfying customer demands in a high volume, production environment o Consistently adhere to business procedure guidelines o Adhere to all safety procedures o Take direction from supervisor or site manager o Maintain all logs and reporting documentation; attention to detail o Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc.
) o Operating mailing, copy or scanning equipment o Shipping & Receiving o Handle time-sensitive material like confidential, urgent packages o Perform other tasks as assigned o Scanning incoming mail to recipients o Perform file purges and pulls o Create files and ship files o Provide backfill when needed o Enter information daily into spreadsheets o Identify charges and match them to billing o Sort and deliver mail, small packages

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